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TERMS AND CONDITIONS
Alvamist Wellness
1. General Information
This website is operated by Alvamist Wellness. By accessing and using this site, you agree to comply with these Terms and Conditions, as well as our related policies.
We reserve the right to update, modify, or replace any part of these terms at any time without prior notice.
2. Use of the Website
By using this site, you declare that:
You are at least 18 years old or the age of majority in your jurisdiction
You will use this site only for lawful purposes.
You will not use our products or services for unauthorized or illegal purposes
3. Products and Services
The products offered are intended for well-being, relaxation and personal care.
⚠️ These are not medical products and do not replace professional health treatments.
We reserve the right to:
Limit or cancel orders
Modify or discontinue products at any time
Prices may change without notice.
4. Accuracy of Information
We make every effort to ensure that the information on this site is accurate and up-to-date. However, we do not guarantee that all information is error-free or completely current.
5. Prices and Payments
All prices are expressed in US dollars (USD)
Payment must be made in full at the time of purchase
We accept credit/debit cards
We reserve the right to refuse any order.
6. Shipping
Orders are processed within 1 to 3 business days.
Estimated delivery time:
-
United States: 3 to 7 business days
We work with providers such as USPS, UPS, and others.
Once the order has been handed over to the carrier, Alvamist Wellness is not responsible for delays, losses or damages caused during shipping.
7. Shipping Address
It is the customer's responsibility to provide a correct and complete address.
We are not responsible for orders delivered to incorrect addresses provided by the customer.
8. Returns and Refunds
Due to the nature of our products (personal care and wellness):
All sales are final.
We do not accept returns
We do not offer refunds
Exceptions:
Only cases of the following will be evaluated:
Incorrect product
Damaged product
The customer must contact us within the first 48 hours with evidence (photos and order number).
9. Product Use and Responsibility
The client is responsible for:
Check the ingredients before using the product
Make sure you don't have any allergies or sensitivities.
Alvamist Wellness is not responsible for:
Allergic reactions
Misuse of the product
Unexpected results
10. Intellectual Property
All content on the site (texts, images, logos, design) is the property of Alvamist Wellness and is protected by intellectual property laws.
It may not be reproduced without prior authorization.
11. Limitation of Liability
To the fullest extent permitted by law, Alvamist Wellness will not be liable for any direct, indirect, incidental, or consequential damages arising from the use of this site or its products.
12. Privacy
At Alvamist Wellness, we are committed to protecting the privacy and security of our users' personal information. We collect data such as name, address, email, phone number, and payment details only when a user makes a purchase, completes a form, or interacts with our website.
This information is used to process orders, provide customer service, improve our services, and send purchase-related communications or, with your authorization, promotional content. We implement appropriate security measures to protect your data against unauthorized access, alteration, or disclosure.
We do not sell, rent, or share personal information with third parties, except when necessary to complete essential services such as payment processing, shipping, or compliance with legal obligations.
By using our website, the user agrees to the practices described in this policy.
13. Applicable Law
These Terms shall be governed by and construed in accordance with the laws of the United States and the State of New Jersey, without regard to conflict of law principles.
14. Contact
For any questions or inquiries, you can contact us through:
📱Phone +1 609 962 8603 or through our social media @alvamist.wellness